Additional Support

If you do not have a support service contract and would like to obtain more information about the service, click the button below to email our Customer Relations team.

PayneGroup Customer Support

We understand that it's crucial to be able to access help and information when you need it. For this reason, we now have a portal for you to log into to get help where and when you need it. Click on the Help button on our Products page, or log into our customer portal and click "Submit a Request". Don't have a customer portal account? No problem. Click the Customer Portal button below to sign up. Our support staff will attempt to resond to your request within 24 hours on working, non-holiday dates.

With your customer portal account you have 24/7 access to product frequently asked questions, user guides, release information, and documentation. And, as an added bonus to customers participating in our product annual maintenance services program, your access is even greater: Knowledge Base, courseware, and first look at new products.